Instant answers from your internal knowledge

We take data security very seriously and have implemented stringent practices to protect customer data.

✓ We only index data from connected apps. When an app is disconnected, our system automatically purges the data.

✓ All data is encrypted in transit and at rest.

✓ We typically only access customer data only for troubleshooting purposes, and follow SOC-2-enforced best practices by logging all internal access to customer data.

✓ We don’t share customer data with 3rd parties.

✓ We don’t use customer data to train language models that may be shared between customers. We only use it to personalize and improve the quality of responses for each individual customer.

✓ If you’re uncomfortable with Dashworks indexing your data, we recommend using our Dash AI chatbot. Dash AI is built upon API calls to connected apps and does not require the indexing of customer data.

No, Dashworks respects existing permissions of all files and conversations to ensure that only users with access to a particular dataset are able to query it.

Dashworks is GDPR compliant, SOC-2 certified, and extensively pen-tested.

Getting started with Dash AI — Dashworks’ AI chatbot — is instant. Dash AI connects with Google Workspace, Helpjuice, Notion (personal account), Slack (personal account), Github, and the web. With Dash AI, you can ask questions and receive answers referencing information contained in these apps.

Yes, please schedule a call with our sales team to discuss this.

We recommend starting with at least three (3) data sources. Most users see immediate value when they connect their company’s Google Workspace account and their personal Notion and Slack accounts. This will allow you to start using Dash AI instantly. You can then choose to connect other sources like your CRM, HRIS, Github, task management software etc.

We offer a 14-day free trial. After that, Dashworks costs just $4.99 dollars per user per month. Additionally, we will refund any unused seats at the end of the month. Learn more about our pricing here.

We've developed a customer first pricing model that aligns with your growth.

✓ Speak with a Product Specialist, not a commissioned Sales Representative

✓ 0 dollars to get started, $4.99 per user per month after.

✓ Get the product you want, not the proof-of-concept you don’t want

✓ Fair and transparent pricing, not opaque discounts and incentives

✓ Agreements made easy, not redlines that tie up your resources

✓ Get the help and support you need, not a charge for Professional Services

✓ Only pay when you get value, get credited back when you don’t.

We use Stripe to process your payment. It’s the same payment provider used by products such as Twitter, Notion, and Lyft. We do not handle your credit card information directly.

You can use your credit card to pay for any plan. If you sign up for an annual subscription, you may be eligible to be invoiced annually.

Upgrading your plan works similarly to adding and removing members. Your account will be charged or credited based on the percentage of the billing cycle left at the time the plan was changed.

If you must downgrade to a lower plan, please contact us inside the app or email support@dashworks.ai. We will reply promptly to help you ensure a seamless process for your team.